Complex Needs Project Specialist

4 days ago


Finchley, United Kingdom Central Recruitment Services Ltd Full time

About the Role

We are seeking a skilled and compassionate Complex Needs Project Specialist to join our team at Central Recruitment Services Ltd. As a Complex Needs Project Specialist, you will be responsible for providing support to adults who have experienced homelessness or rough sleeping.

Key Responsibilities

  • Hold a caseload of approximately 8-12 key clients and conduct regular key working sessions resulting in Support Plans that are person-centred, trauma informed and enable progression
  • Complete comprehensive risk and needs assessments and risk management plans
  • Support service users to access and feel safe in engaging with specialist support in relation to their needs (i.e., substance use, health, mental health, complex trauma, offending, street activity)
  • Work in partnership with other departments and external agencies to ensure that client needs are assessed and addressed appropriately
  • Support service users to access and sustain their accommodation
  • Ensure key clients' income is maximised by accessing appropriate benefits, supporting to acquire budgeting skills, and set up bank accounts
  • Prepare void rooms for letting within agreed target times and efficiently process referrals by carrying out initial needs assessments and interviews
  • Carry out room and building checks and report and follow up on all hazards, repairs and maintenance issues
  • Support client peers to make recovery visible in the schemes and, where appropriate, to co-deliver activities
  • Support clients that may be ready to move into work, education, or training by assisting them to access suitable courses or placements

Requirements

  • Experience of working with complex needs clients (former rough sleepers, homelessness, substance use, mental health, complex trauma, or repeat offending/street based ASB)
  • Experience of helping people to identify personal goals and supporting them through a process of change
  • Experience of managing challenging situations in relation to people, including responding calmly to crisis and deal promptly, effectively and safely to complex situations
  • Experience of working in partnership with a range of individuals/agencies to coordinate activities and achieve positive outcomes
  • A non-judgemental approach to working with multi-disadvantaged/complex needs clients and to promote a strengths-based approach
  • Knowledge of financial support available to clients to ensure income maximisation, rent payment, and increased financial resilience
  • An understanding of professional boundaries and their importance when delivering trauma-informed support
  • Familiarity with IT applications and basic keyboard skills and the ability to maintain accurate records and manage own administrative tasks

What We Offer

  • A competitive salary of £16.24 per hour, plus holiday pay
  • The opportunity to work with a diverse and dynamic team
  • Ongoing training and development opportunities
  • The chance to make a real difference in the lives of adults with complex needs

How to Apply

If you are a motivated and caring individual who is passionate about making a difference in the lives of others, please submit your CV for consideration.



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