CRM Strategist

1 week ago

London, Greater London, United Kingdom Michael Page Digital Full time
{"Job Title": "CRM Executive", "Job Description": "Key Responsibilities

Develop and execute CRM strategies to drive customer retention and loyalty.

Work closely with the Marketing & Agency department to ensure alignment of CRM campaigns with marketing objectives.

Manage customer segmentation and communication strategies.

Monitor CRM metrics and performance, and generate reports for management.

Collaborate with other departments to improve customer experience across all touch points.

Ensure compliance with data privacy regulations in all CRM activities.

Stay up-to-date with the latest trends and best practices in CRM.

Requirements

A degree in Marketing, Business Administration, or a related field.

Proven experience in CRM, ideally within the retail industry.

Strong knowledge of CRM systems and data analysis.

Excellent communication and project management skills.

A customer-focused approach and the ability to work collaboratively.

What We Offer

A competitive salary.

The opportunity to work for a leading retail brand.

A supportive and collaborative work environment.

The chance to make a significant impact on the company's CRM strategies.

A location that offers a vibrant community and great transport links.

", "lang_code": "en-US"}

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