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Senior CRM Strategist
2 months ago
Senior CRM Strategist
**About the Role**
We are seeking a Senior CRM Strategist to lead the development and management of our CRM strategy within the business. As a key member of our team, you will be responsible for spearheading projects from concept to delivery, leveraging data insights to improve customer experience and contribute to the growth of our key products.
**Key Responsibilities**
* Develop and implement CRM strategies to drive business growth and customer engagement
* Lead projects from concept to delivery, working closely with cross-functional teams
* Analyze data insights to inform CRM decisions and improve customer experience
* Collaborate with the Senior CRM Executive to ensure effective CRM execution
**Requirements**
* Proven experience in email marketing and CRM management
* Hands-on knowledge of ESPs or CDPs
* Proficiency in HTML and understanding of CRM campaign data requirements
* Ability to create engaging customer messaging and develop effective CRM strategies
**What We Offer**
* Private Medical Insurance, Dental Insurance, and access to free online therapy sessions
* Discounts on fitness memberships, electric cars, and more through Wellhub
* Dedicated annual learning allowance and full access to an internal learning platform
* Support for reproductive health and financial planning through exclusive partnerships
* Award-winning parental leave policies and additional leave for fertility treatments and parental bereavement
**About Us**
We are a leading name in SME finance, transforming the industry with cutting-edge technology and a commitment to fast, hassle-free funding solutions. We are on a mission to support small businesses by providing swift access to competitive finance, significantly impacting the economy. Focusing on innovation and exceptional customer service, we offer a dynamic and supportive environment where employees can thrive and make a difference.