Cosmetics Retail Manager
3 days ago
About the Role
We are seeking a highly motivated and experienced Retail Store Manager to lead our team of Retail Artists at MAC Cosmetics in Bracknell. As a key member of our store management team, you will be responsible for driving sales, delivering exceptional customer service, and creating an engaging in-store experience that showcases our brand's expertise in makeup artistry.
Key Responsibilities
- Lead, coach, and develop a high-performing team of Retail Artists to achieve sales, customer service, and operational targets.
- Develop and execute a business plan to recruit and retain customers through strategic targeting, exceptional customer relationship management, and leadership of a high-performing team.
- Coach and inspire team members to exceed their Key Performance Indicators (KPIs) and contribute to the overall success of the store.
- Collaborate with the store team to create and execute in-store events, promotions, and visual merchandising displays that drive sales and customer engagement.
- Manage store operations, including inventory management, cash reconciliation, and facilities maintenance.
Requirements
- Proven retail management experience, preferably within the beauty or fast-paced retail industry.
- Experience setting sales and customer service targets, sales analysis, and staff scheduling.
- Previous retail operations experience, including inventory and facilities management, and cash reconciliation.
- Proven track record of leading, coaching, and developing a team to succeed.
- Experience creating and executing in-store events and promotions.
- Flexible availability across days and hours, with a focus on maintaining a good work-life balance.
- Proficient in Microsoft Office and other relevant software applications.
- Proof of right to live and work in the country.
About MAC Cosmetics
MAC Cosmetics is a leading professional makeup authority, celebrating diversity and individuality. We are committed to social responsibility, with a focus on community development and charitable initiatives. As a member of our team, you will be part of a dynamic and inclusive work environment that values creativity, innovation, and customer satisfaction.
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