Cosmetics Retail Manager

3 days ago


Bracknell, Bracknell Forest, United Kingdom MAC Full time
MAC Cosmetics Retail Store Manager Opportunity

About the Role

We are seeking a highly motivated and experienced Retail Store Manager to lead our team of Retail Artists at MAC Cosmetics in Bracknell. As a key member of our store management team, you will be responsible for driving sales, delivering exceptional customer service, and creating an engaging in-store experience that showcases our brand's expertise in makeup artistry.

Key Responsibilities

  • Lead, coach, and develop a high-performing team of Retail Artists to achieve sales, customer service, and operational targets.
  • Develop and execute a business plan to recruit and retain customers through strategic targeting, exceptional customer relationship management, and leadership of a high-performing team.
  • Coach and inspire team members to exceed their Key Performance Indicators (KPIs) and contribute to the overall success of the store.
  • Collaborate with the store team to create and execute in-store events, promotions, and visual merchandising displays that drive sales and customer engagement.
  • Manage store operations, including inventory management, cash reconciliation, and facilities maintenance.

Requirements

  • Proven retail management experience, preferably within the beauty or fast-paced retail industry.
  • Experience setting sales and customer service targets, sales analysis, and staff scheduling.
  • Previous retail operations experience, including inventory and facilities management, and cash reconciliation.
  • Proven track record of leading, coaching, and developing a team to succeed.
  • Experience creating and executing in-store events and promotions.
  • Flexible availability across days and hours, with a focus on maintaining a good work-life balance.
  • Proficient in Microsoft Office and other relevant software applications.
  • Proof of right to live and work in the country.

About MAC Cosmetics

MAC Cosmetics is a leading professional makeup authority, celebrating diversity and individuality. We are committed to social responsibility, with a focus on community development and charitable initiatives. As a member of our team, you will be part of a dynamic and inclusive work environment that values creativity, innovation, and customer satisfaction.


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