Outsourced Services Lead

4 weeks ago


Oxford, Oxfordshire, United Kingdom Oxford University Press Full time

About the Role

The Outsourced Services team at Oxford University Press is responsible for sourcing and contracting third-party content creation and delivery services. We are seeking a skilled Outsourced Services Lead to ensure that all contracting activity is completed in line with our policies and governance guidelines.

This is a busy and varied role, working across the ELT and Publishing & Content Operations functions to ensure external resourcing requirements are met.

Key Responsibilities

  • Select the right suppliers to provide high-quality content creation and delivery services cost-effectively.
  • Manage all activities for supplier engagement, including briefing, price negotiation, contract creation and approval, budget approval, and confirmation of services for payment.
  • Work with functional leads to develop and agree the approach and timeline for sourcing requirements.
  • Oversee outsourcing activity, recording supplier performance issues and working with the supplier to rectify them.
  • Collaborate with teams across ELT and Publishing & Content Operations to ensure outsourcing requirements are clearly defined and understood by third-party suppliers.
  • Accurately record and update internal systems with outsourcing activity to ensure visibility of spend and budgets is maintained throughout the year.

About You

To be successful in this role, you must have well-developed organizational skills, the ability to prioritize, and meticulous attention to detail. You should also be resourceful, a good problem solver, and have excellent verbal and written communication skills.

Benefits

We offer a range of benefits, including 25 days' holiday, bank holidays, and Christmas closure. We also contribute to your pension and offer loans and savings schemes through our partnership with Salary Finance.



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