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Quality Assurance Specialist

1 month ago


Oxford, Oxfordshire, United Kingdom Industry Placements Full time
About the Role

We are seeking an analytical and detail-oriented individual to join our Quality and Training team as a Quality Analyst. In this role, you will work closely with our Process Management department to oversee the quality of customer interactions and provide insightful information on performance to varying levels of management.

The successful candidate will be responsible for producing actionable insights, supporting the management of our quality assurance provider, and assessing the quality of audits performed by our outsourced partner.

This is an excellent opportunity to develop your analytical skills and contribute to the success of our team.

Key Responsibilities
  • Produce insightful reports and presentations on quality performance
  • Support the management of our quality assurance provider
  • Assess the quality of audits performed by our outsourced partner
  • Design and implement new quality assurance assessments
Requirements
  • Studying towards a degree in Business, Maths, Analytics, or a related field
  • Excellent analytical and problem-solving skills
  • Proficient in Microsoft Office products, including Excel, Word, and PowerPoint
  • Ability to work autonomously and manage your own workload
About Us

BMW Group UK is a leading premium manufacturer of cars and motorcycles, as well as a provider of premium financial and mobility services. We are committed to innovation and excellence in all aspects of our business.

This role is part of our Industry Placements programme, which offers students the opportunity to gain valuable work experience and develop their skills in a real-world setting.