Strategic Apprenticeship Program Director

3 weeks ago

London, Greater London, United Kingdom Bupa Full time

Job Title: Strategic Apprenticeship Program Director

Job Description:

About the Role

The Strategic Apprenticeship Program Director will play a key part in helping our customer-facing colleagues deliver exceptional standards of customer service and patient care. This role will contribute to shaping Bupa's future by leading a team of Apprenticeship specialists to deliver Bupa's apprenticeship programmes.

Key Responsibilities

  • Develop systems, processes, and Standard Operating Procedures (SOPs) for the recruitment, delivery and support of apprentices, to make it as simple as possible for services and departments to recruit apprentices.
  • Define processes and governance that are compliant whilst driving efficiency and the ability to maintain flexibility in learning methods.
  • Manage apprenticeship levy governance board, presenting to senior internal customers and leading steering committees.
  • Attend relevant business service working groups and steering committees to influence and advise about all apprenticeship topics.
  • Oversee the design and implementation of procedures and processes that ensure high-quality support services for all learners.
  • Lead the development of reporting to better support, engage and inform internal customers and to track attendance, engagement, and success.
  • Drive and manage the next phase of expansion in Bupa apprenticeships, aligned to business unit workforce and people plans.
  • Manage end-to-end graduate programmes and provide expertise for continuous improvement.
  • Lead procurement processes to identify and onboard new training providers.
  • Oversee the performance of external providers in delivering education components of the apprenticeship programme, responding quickly to any performance issues identified by service lines and ensuring a high-quality service from providers.
  • Responsible as a delegated budget holder, including raise requisitions and authorize invoices in relation to apprenticeships.
  • Maintain accurate recording of all income and expenditure.
  • Partner with Learning Leads and HR Business Partners to redesign roles to make them suitable for apprenticeships.
  • Apply expert project and programme management skills to oversee the delivery of simultaneous, multiple apprenticeship programmes across many functions/business units.
  • Bupa contact and champion for external requests for information/interaction with trailblazer and employer groups.
  • Maintain subject matter expertise and a view of best practice to keep up to date with developments in the HE sectors to inform planning, policy, and service development.

Key Skills/Qualifications

  • Experience of leading a centre of excellence in a matrix organisation.
  • Knowledge of higher education funding policy and options.
  • Negotiating large provider contracts.
  • Previous senior exposure in a training or learning and development role.
  • Experience of writing training materials and delivering training.
  • Experience of building programmes of work.
  • Knowledge of the end-to-end learning cycle.
  • Experience of developing engaging internal communications.
  • Strong stakeholder management.

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family-friendly benefits.

Joining Bupa in this role, you will receive the following benefits and more:

• 25 days holiday per year, pro rata to your contract.

• Access to a range of services to support your physical and mental wellbeing.

• Fixed term benefits allowance.

• Access to our confidential employee assistance.

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