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Coralogix is seeking a highly skilled Technical Account Manager to join our team. As a Technical Account Manager, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic partnerships.
Key Responsibilities- Solution Delivery: Collaborate with customers to understand their technical requirements and business goals, and develop tailored solutions to meet their needs.
- Customer Success: Lead the onboarding process, provide training and support, and ensure customers achieve maximum value from our platform.
- Market Expertise: Stay up-to-date with the latest trends and best practices in log management and observability, and apply this knowledge to drive customer success.
- Relationship Building: Establish strong relationships with technical counterparts and drive product adoption through effective communication and collaboration.
- Business Development: Partner with the Sales team to identify and pursue new business opportunities, and contribute to the development of a product roadmap that meets customer needs.
- Technical Expertise: Proven experience in Cloud DevOps, Observability, and technical integrations, with a strong understanding of infrastructure as a code and complex troubleshooting.
- Customer-Facing Skills: Excellent communication and presentation skills, with the ability to establish credibility with executives and drive customer satisfaction.
- Business Acumen: Strong understanding of business operations and the ability to develop strategic plans to drive growth and customer success.
- Cultural Fit: A hunger for innovation, a humble attitude, and a passion for delivering exceptional customer experiences.
