Senior Observability Consultant

2 months ago

London, Greater London, United Kingdom Coralogix Full time
Unlock the Power of Observability with Coralogix

Coralogix is a pioneering full-stack observability platform that empowers businesses to harness the full potential of their data. Our innovative architecture enables in-stream analytics without the need for expensive indexing or hot storage. We specialize in comprehensive monitoring of logs, metrics, trace, and security events, featuring APM, RUM, SIEM, Kubernetes monitoring, and more, all designed to enhance operational efficiency and reduce observability spend by up to 70%.

As a Technical Account Manager at Coralogix, you will play a crucial role in helping our customers unlock the full value of their observability and security data. We are seeking hard-working, sharp, and humble professionals with proven technical customer-facing experience.

Our Technical Account Managers are trusted advisors who consult with our customers on their monitoring, security, and observability journey. They are senior-level roles that require professionals to professionally and accurately solve problems, showcase product value, and interact across different platforms and types of software, from software engineers and DevOps to the C-suite.

Key Responsibilities
  • Solve customer technical problems by adopting the platform, integrating new data, and existing integrations.
  • Stay up-to-date with the Log Management/Observability markets and help customers using the best technical practices available.
  • Develop a successful and ongoing game plan for each customer based on specific data analysis and customer needs.
  • Partner with the Sales team on renewals, upsells, cross-sells, and expansion opportunities.
Requirements
  • Background knowledge and hands-on practice in Cloud DevOps, specifically experience with AWS (EC2, EKS, ECS, Fargate, Lambda, CloudFormation, Load Balancers, CloudWatch) and the equivalent with Azure and GCP.
  • Good knowledge of Linux.
  • Excellent communication skills in English.
  • Comfortable coding in any high-level programming language (Java, Go, Python) - advantage.
  • BSc degree in Computer Science/Engineering - advantage.
  • Experience in SAAS B2B software companies - advantage.

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