Senior Solutions Consultant

1 month ago


London, Greater London, United Kingdom New Relic Full time
Unlock the Power of New Relic

As a Senior Solutions Consultant at New Relic, you will be the technical face of our company, working closely with customers and prospects to showcase the transformative power of our Intelligent Observability platform. Your mission will be to educate and empower customers to unlock the full potential of New Relic, helping them to eliminate disruptions in digital experiences.

Key Responsibilities:
  • Supporting our Sales team with opportunity qualification, technical discovery, and product demonstrations.
  • Building lasting and trusted relationships with customers and new prospects to help them evaluate and expand New Relic.
  • Partnering closely with Sales and leading the technical 'win' to identify revenue opportunities through upselling new solutions and driving wider adoption of New Relic's products.
  • Maintaining a deep understanding of the customer's business and technical environment to support their observability strategy.
  • Evangelizing new product capabilities and providing customer feedback to New Relic product management and engineering groups.
Requirements:
  • Previous experience leading and managing large or complex pre-sales or consulting engagements with enterprise customers.
  • Strong and varied technical expertise and a sales/customer-centricity.
  • Deep foundation of understanding that spans the various layers of enterprise technology from user-experience, applications, infrastructure, networks, data, security, etc.
  • Strong understanding of how insight and data better enables decision-making in complex organizations.
Bonus Points:
  • Bachelor's degree in Engineering/Computer Science or equivalent desirable.
  • Previous experience of performance monitoring tools (infrastructure, application, web or mobile, network, user experience, CX).
  • Exposure to and/or interest in cloud technologies: Kubernetes, containers, microservices, SRE, DevOps, CI/CD.
  • Background in mobile device platforms & architectures (IOS & Android).

New Relic is proud to be an equal opportunity employer. We foster a diverse, equitable, and inclusive environment, free from all types of discrimination, so our Relics can thrive. We hire people with different backgrounds, experiences, abilities, and perspectives.



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