Senior Solutions Consultant

3 weeks ago


London, Greater London, United Kingdom Ingenio Global Full time

Job Title: Senior Solutions Consultant

Job Summary:

We are seeking an experienced Senior Solutions Consultant to join our team at Ingenio Global. As a Senior Solutions Consultant, you will be responsible for leading the design and architecture of CX and Contact Center SaaS solutions, aligning them with client requirements and business objectives.

Key Responsibilities:

  1. Solution Design & Architecture:
  • Lead the design and architecture of CX and Contact Center SaaS solutions, aligning them with client requirements and business objectives.
  • Stay updated on industry trends, emerging technologies, and best practices in CX and Contact Center SaaS to ensure our solutions are at the forefront of innovation.
Client Engagement:
  • Serve as a trusted advisor to clients, providing expert guidance on how to optimize their CX and Contact Center operations through our SaaS offerings.
  • Work closely with sales teams to support pre-sales activities, including responding to RFPs, creating proposals, and delivering client presentations.

About Us:

Ingenio Global is a leading software business specializing in designing patented and cutting-edge solutions for the Customer Experience (CX) and Contact Center Software as a Service (SaaS) space.



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