Organisation Services Director

5 days ago


London, Greater London, United Kingdom CREATIVE EVENT AND MANAGEMENT LIMITED Full time
About CREATIVE EVENT AND MANAGEMENT LIMITED:
We are one of the renowned event management companies in the region. Our team is dedicated to providing exceptional customer service, and we are looking for a skilled individual to lead our customer service team.

Job Title: Organisation Services Director

In this role, you will be responsible for managing the customer service team, developing policies and procedures, and ensuring that service standards are met. You will also be responsible for analysing statistics and data to determine the level of customer service being provided.

Key Responsibilities:
  • Develop and implement policies and procedures to ensure that service standards are met.
  • Manage the customer service team to ensure that service standards are met.
  • Analyse statistics and data to determine the level of customer service being provided.

Requirements:
Experience in customer service or a related field, excellent communication skills, and ability to lead a team. Ability to work in a fast-paced environment and meet deadlines.

Salary: £35,000 per annum.

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