Customer Service Representative
3 days ago
About the Role
We are seeking a highly organized and customer-focused individual to join our team as a Customer Service Administrator in Heathfield. As a key point of contact for our Pallet Networks site, you will be responsible for coordinating daily service reports, processing customer invoices, and managing customer relationships.
The ideal candidate will have previous experience in a similar role and possess excellent communication skills. They will also be proficient in MS packages, including Word, Excel, PowerPoint, and Outlook.
This is an excellent opportunity to develop your career within a growing business. You will receive comprehensive training and support to ensure your success in the role.
Key Responsibilities:
- Coordinate daily service reports and conference calls with customers.
- Process customer invoices and input data into various systems.
- Manage customer relationships and associated administrative duties.
- Liaise with the vehicle maintenance team to plan servicing and defect repairs.
Requirements:
- Previous experience in a similar role.
- Excellent communication and organizational skills.
- Proficiency in MS packages (Word, Excel, PowerPoint, Outlook).
What We Offer:
- A competitive salary of £26,000 per annum.
- A comprehensive benefits package, including life assurance, pension, and sickness scheme.
- Opportunities for career development and growth within the company.
- An excellent holiday allowance and additional benefits.
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