Customer Service Representative

5 days ago


Exeter, Devon, United Kingdom Funky Pigeon Full time

About This Role:

We are seeking a highly motivated Customer Service Representative to join our team in Exeter. As a key member of our Post Office Stores team, you will play a vital role in providing exceptional customer service and ensuring that customers can access the services they need quickly and efficiently.

Key Responsibilities:

  • Deliver outstanding customer service to all customers, ensuring their needs are met and exceeding their expectations.
  • Manage queues effectively, ensuring that customers can access our services quickly and easily.
  • Meet high standards of governance and attention to detail, maintaining the integrity of our operations.

What We Offer:

  • A competitive salary of £22,000 per annum, based on 16 hours per week.
  • A range of benefits, including a pension scheme, paid annual leave, and employee discounts.
  • An Employee Assistance Programme to support your wellbeing and provide guidance for physical, mental, or financial challenges.

About Us:

Our Post Office Stores aim to make customer and colleague journeys possible, marking milestones with cards and gifts, providing escape and education with books, and communication and currency in our stores. We pride ourselves on being an inclusive employer, welcoming colleagues to be themselves and feel free to contribute their ideas and perspectives.



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