Customer Service Representative

23 hours ago


Exeter, Devon, United Kingdom Pick for Britain Full time

We are Pick for Britain and we're looking for a friendly and helpful Customer Service Representative to join our team in Exeter, South West England.

About the Role

This is an exciting opportunity to work as a first point of contact for customers, providing outstanding service and support. As a Customer Service Representative, you will be handling customer enquiries, resolving issues, and ensuring a smooth and positive experience for everyone you assist.

The ideal candidate will have excellent written and verbal communication skills, a positive attitude, and a customer-first mindset. You'll be able to work effectively in a fast-paced environment, with strong problem-solving skills and attention to detail.

Key Responsibilities

  • Respond to customer enquiries via phone, email, and live chat
  • Resolve customer issues efficiently and professionally
  • Maintain accurate records of customer interactions
  • Provide product information and guidance
  • Collaborate with other departments to ensure customer satisfaction
  • Uphold the company's high standards of service

What We Offer

We offer a competitive salary of up to £25,000 per annum + benefits. If you have no previous experience, don't worry - full training will be provided. We're looking for someone who is eager to learn and develop new skills, with a willingness to go the extra mile to support customers.

How to Apply

To be considered for this role, please submit your CV to our Recruitment Team. We look forward to hearing from you



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