Customer Service Representative
23 hours ago
We are Pick for Britain and we're looking for a friendly and helpful Customer Service Representative to join our team in Exeter, South West England.
About the Role
This is an exciting opportunity to work as a first point of contact for customers, providing outstanding service and support. As a Customer Service Representative, you will be handling customer enquiries, resolving issues, and ensuring a smooth and positive experience for everyone you assist.
The ideal candidate will have excellent written and verbal communication skills, a positive attitude, and a customer-first mindset. You'll be able to work effectively in a fast-paced environment, with strong problem-solving skills and attention to detail.
Key Responsibilities
- Respond to customer enquiries via phone, email, and live chat
- Resolve customer issues efficiently and professionally
- Maintain accurate records of customer interactions
- Provide product information and guidance
- Collaborate with other departments to ensure customer satisfaction
- Uphold the company's high standards of service
What We Offer
We offer a competitive salary of up to £25,000 per annum + benefits. If you have no previous experience, don't worry - full training will be provided. We're looking for someone who is eager to learn and develop new skills, with a willingness to go the extra mile to support customers.
How to Apply
To be considered for this role, please submit your CV to our Recruitment Team. We look forward to hearing from you
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