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IT Service Delivery Team Leader

2 months ago

Leominster, Herefordshire, United Kingdom Kingspan Full time

We are seeking a highly skilled Service Delivery Team Leader to join our team at Kingspan Insulation. As a key member of our IT department, you will be responsible for overseeing the delivery of IT services to our global operations.

Main Responsibilities:

  • Work closely with the Divisional IT Service Delivery Manager to plan, schedule, and monitor work activities of the UK&I Service Delivery team.
  • Ensure the delivery of high-quality IT services, including applications, systems, hardware, and customer experience.
  • Provide a point of escalation for other Regional/Divisional teams and work collaboratively to resolve issues.
  • Manage day-to-day requests, incidents, major incidents, changes, and release management to ensure smooth IT service delivery.

Why Kingspan?

We are a leading manufacturer of high-performance rigid insulation, operating from our site in Pembridge, Herefordshire. With 188 sites worldwide, we offer a global career opportunity. Our entrepreneurial and collaborative culture is built on a common cause – better buildings for a better world.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for career growth and development.
  • A competitive salary and benefits package.