Global Technical Support Specialist

3 weeks ago


Oxford, Oxfordshire, United Kingdom TRS Consulting (UK) Ltd Full time
Job Overview
TRS Consulting (UK) Ltd is seeking a highly skilled Global Technical Support Specialist to join their team. As a Global Technical Support Specialist, you will be responsible for providing technical support to customers across the globe. The ideal candidate will have previous experience as a Field Service Engineer or Technical Support Engineer and possess strong troubleshooting and problem-solving skills.

The role involves managing the technical relationship with customers, providing remote and on-site support, and building and maintaining relationships with customers and local partners. You will also be responsible for installing new products, ensuring that our products perform at the highest levels of performance and reliability. This is an excellent opportunity to work with cutting-edge technology and expand your knowledge in the field of semiconductor process equipment.

Key Responsibilities
* Installation and support of products at customer sites across the world
* Provide support remotely and at customers' facilities, including fault finding, repair, and installation of product upgrades
* Managing the product acceptance process from installation through to customer sign-off
* Building and maintaining strong relationships with customers and distributors
* Training, mentoring, and coaching of distributor service teams
* Monitoring the performance and uptime of all company products, both in-house and at customer sites
* Writing and maintaining technical documents to improve fault-finding and installation

Requirements
* Previous experience as a Field Service Engineer or Technical Support Engineer
* Qualification in an engineering or science subject
* Good electronics, mechatronics, and IT systems knowledge
* Computer literacy
* Strong troubleshooting and problem-solving skills

What We Offer
* Competitive salary: £40K-£45K per annum
* Bonus scheme: 10% bonus
* Excellent benefits package, including healthcare, contributory pension scheme, phone, and laptop
* First-class product training, recognised by the industry
* Opportunities for career development and progression within the company

This role is perfect for energetic problem solvers who are ready for a challenging international future.

  • Oxford, Oxfordshire, United Kingdom Selexa Consulting Ltd Full time

    Selexa Consulting Ltd is seeking an experienced Global Technical Support Specialist to join their team. This is a unique opportunity to work with a leading Engineering & Semiconductor client in the expansion of their service and customer support function.The OpportunityThis role will involve managing technical and personal relationships between clients and...


  • Oxford, Oxfordshire, United Kingdom SISL Global Full time

    Job SummaryWe are seeking a Technical Support Expert to join our team at SISL Global. As an IT Support Specialist, you will be responsible for providing on-site technical support and services to end-users, troubleshooting complex technical issues, and collaborating with our global teams to ensure seamless service delivery.Key Responsibilities:Provide on-site...


  • Oxford, Oxfordshire, United Kingdom ZipRecruiter Full time

    Job Overview:We are looking for a highly skilled Global Technical Support Specialist to join our team. As a key member of our support staff, you will be responsible for providing technical assistance to our customers worldwide.The ideal candidate will have previous experience as a Field Service Engineer or Technical Support Engineer and possess excellent...


  • Oxford, Oxfordshire, United Kingdom WJF Technical Support Full time

    About the RoleWe are looking for a skilled Technical Support Specialist - Parts Sales to join our WJF Technical Support team. As a key member of our parts sales department, you will be responsible for organizing and coordinating motor vehicle parts sales to meet customer and inter-department requirements.Key Responsibilities:To maximize sales volumes and...

  • IT Support Specialist

    4 weeks ago


    Oxford, Oxfordshire, United Kingdom SISL Global Full time

    Job DescriptionWe are seeking a highly skilled IT Support Specialist to join our team at SISL Global. This is a challenging role that requires excellent communication skills, a passion for problem-solving, and a willingness to learn and adapt in a fast-paced environment.The ideal candidate will have a strong background in IT, with experience in providing...

  • IT Support Specialist

    4 weeks ago


    Oxford, Oxfordshire, United Kingdom SISL Global Full time

    SISL Global is a dynamic organization seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for delivering exceptional onsite IT support and services to all users of our client in the UK. This role requires a team player with excellent communication skills, a focus on end-user experience, and a...


  • Oxford, Oxfordshire, United Kingdom Get Support IT Services Limited Full time

    At Get Support IT Services Limited, we are seeking a highly skilled Technical Support Specialist to join our team. As an IT Engineer, you will be responsible for providing first-class customer service and support to our clients.The ideal candidate will have excellent problem-solving skills, a good understanding of Windows Server including Active Directory,...


  • Oxford, Oxfordshire, United Kingdom Selexa Consulting Ltd Full time

    Selexa Consulting Ltd is seeking a highly skilled Technical Support Specialist to join their Engineering & Semiconductor team. This role involves providing technical support and services to clients globally, ensuring the smooth operation of complex equipment.The ideal candidate will have experience in customer interfacing roles, with a strong background in...


  • Oxford, Oxfordshire, United Kingdom Rise Technical Recruitment Limited Full time

    We are seeking a highly motivated Technical Support Specialist to join our team at Rise Technical Recruitment Limited. The successful candidate will be responsible for delivering technical support and training for industrial machinery across the designated area.About the JobThe ideal candidate will have excellent communication skills and be able to maintain...


  • Oxford, Oxfordshire, United Kingdom Rise Technical Recruitment Limited Full time £30,000

    Job DescriptionWe are seeking a skilled Technical Field Support Specialist to join our team at Rise Technical Recruitment Limited. The ideal candidate will have experience as a Field Service Engineer and be able to provide technical support for industry equipment.Key Responsibilities:To provide technical support for industry equipment in the fieldTo carry...


  • Oxford, Oxfordshire, United Kingdom Rise Technical Recruitment Limited Full time

    About the RoleThis is an excellent opportunity for a Field Service Engineer, Maintenance Engineer, or similar with service experience to join a close-knit team as a Technical Service Specialist. The successful candidate will have the opportunity to be heavily invested in through OEM manufacturer training, while enjoying a great work-life balance through...


  • Oxford, Oxfordshire, United Kingdom Lavandi Talent Full time

    Job Title: Global Regulatory Specialist">Description:">Lavandi Talent is a leading recruitment agency in the beauty and personal care industry, and we are seeking a skilled Global Regulatory Specialist to join our client's team.">Key Responsibilities:">">Regulatory Compliance:">">Ensure that all product launches meet regulatory requirements and comply with...


  • Oxford, Oxfordshire, United Kingdom Oxford Global Full time

    We are seeking an experienced Backend Developer to join our team at Oxford Global. As a key member of our technical team, you will play a vital role in elevating and evolving our HubSpot websites and portals.The ideal candidate will have a strong background in web development, with a focus on backend technologies such as HubSpot tools, Node.js, and...


  • Oxford, Oxfordshire, United Kingdom Rise Technical Recruitment Full time

    Job OverviewRise Technical Recruitment is seeking a skilled Field Service Engineer to join their team. This role offers a unique opportunity to gain full training in specialist products while enjoying a great work/life balance.Key Responsibilities:Provide expert technical support and maintenance services for electro mechanical productsGain comprehensive...


  • Oxford, Oxfordshire, United Kingdom Guidant Global Full time

    Job Title: Customer Service Support SpecialistAbout the Role:We are seeking a highly skilled and experienced Customer Service Support Specialist to join our team at Guidant Global.The successful candidate will be responsible for providing exceptional customer service, maintaining high standards of cleanliness and organization in the kitchen environment, and...


  • Oxford, Oxfordshire, United Kingdom Guidant Global Full time

    Catering Support PositionWe are seeking a reliable and diligent Catering Support Specialist to join our team at Guidant Global.In this role, you will be responsible for supporting our catering team, ensuring that our kitchen area is clean and organized at all times.You will also be required to assist with food preparation, cooking, and serving, as well as...


  • Oxford, Oxfordshire, United Kingdom CV Technical Full time

    At CV Technical, we are seeking a skilled Technical CNC Specialist to join our service team in the UK. With a competitive salary range of £39,000 - £43,000 and up to £50,000 OTE, this role offers an excellent opportunity for growth and development.Role OverviewWe are looking for a motivated individual with experience in multi-skilled field service...


  • Oxford, Oxfordshire, United Kingdom WJF Technical Support Full time

    Job Title: Motor Vehicle Parts SpecialistAbout the Job:We are seeking an experienced Motor Vehicle Parts Specialist to join our team. The ideal candidate will have a strong knowledge of motor vehicles and their parts, as well as excellent communication and organizational skills.Main Responsibilities:To organize and coordinate motor vehicle parts sales to...


  • Oxford, Oxfordshire, United Kingdom SISL Global Full time

    SISL Global is seeking a highly skilled Desktop Technical Expert to join our team. As an on-site IT service technician, you will be responsible for delivering exceptional IT support and services to our clients in the UK.The successful candidate will have a strong technical background in Microsoft, Windows 10, and 0365 environments, as well as hardware,...


  • Oxford, Oxfordshire, United Kingdom Best Selection Full time

    Job DescriptionAt Best Selection, we are seeking a highly skilled Technical Support Specialist to join our team. This is an excellent opportunity for a motivated individual to provide technical support to our clients' customers.The prime function of this role is to manage the technical relationship between us and our customers. As a Technical Support...