Technical Support Specialist

20 hours ago


Oxford, Oxfordshire, United Kingdom WJF Technical Support Full time
About the Role

We are looking for a skilled Technical Support Specialist - Parts Sales to join our WJF Technical Support team. As a key member of our parts sales department, you will be responsible for organizing and coordinating motor vehicle parts sales to meet customer and inter-department requirements.

Key Responsibilities:

  1. To maximize sales volumes and margins by identifying customer parts needs and promoting relevant products
  2. To maintain accurate parts stock and stock records to ensure efficient order processing
  3. To process parts orders promptly and accurately, ensuring high levels of customer satisfaction
  4. To collaborate with other departments to achieve team goals and contribute to a positive working environment

Requirements:

  1. Previous experience in a similar parts sales role or related field is essential
  2. Knowledge of commercial vehicle parts is an advantage, but not mandatory
  3. Excellent communication and customer service skills, with the ability to build strong relationships with customers and colleagues
  4. High level of organization, attention to detail, and time management skills to meet deadlines and targets

Salary and Benefits:

  • A competitive salary of £28,000 + bonus, reflecting your hard work and dedication
  • Ongoing training and development opportunities to enhance your skills and knowledge
  • A dynamic and supportive work environment, fostering collaboration and teamwork

Working Hours: Monday to Friday, 8:30 AM - 6:00 PM, with occasional Saturdays at overtime rate. We value work-life balance and encourage our employees to maintain a healthy lifestyle.



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