Technical Support Specialist

3 days ago


Oxford, Oxfordshire, United Kingdom Selexa Consulting Ltd Full time

Selexa Consulting Ltd is seeking a highly skilled Technical Support Specialist to join their Engineering & Semiconductor team. This role involves providing technical support and services to clients globally, ensuring the smooth operation of complex equipment.

The ideal candidate will have experience in customer interfacing roles, with a strong background in electronics or optics based high value capital equipment or instrumentation. A Bachelor's Degree or relevant technical certification is required.

This is an excellent opportunity for a competent field engineer to diversity their experience, working with a leading client in the expansion of their service and customer support function.

Estimated Salary: £50,000 - £70,000 per annum

  • Job Responsibilities:
  • Installation and technical support onsite with customers globally
  • Provide initial and ongoing support remotely and on client site including faultfinding, diagnostics, repair and product upgrades
  • Manage the product acceptance process from installation through to customer sign off
  • Candidates must be flexible in working internationally for 3 month periods (infrequent but possible)
  • Training and development of customer Technical Engineering teams


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