Human Resources Administrator

2 weeks ago


Wilmslow, Cheshire East, United Kingdom Citation Ltd Full time

We are seeking an experienced HR Employment Law Administrator to join our team at Citation Ltd, one of the UK's leading providers of HR, Employment Law, Health and Safety, and compliance services.

Candidates with a background in HR or familiarity with Employment Law will have an advantage in this role.

  • Salary: £25,000 - £35,000 per annum
The Role:

This is a key position within our Employment Law team, requiring strong relationship-building skills and the ability to work well in a team environment.

Responsibilities include allocating advice requests, case management, quality control, and experience with Salesforce (advantageous but not essential).

  • Key Responsibilities:
  • Allocate advice emails and callbacks within Salesforce and Outlook, ensuring they're assigned to the right consultant.
  • Merge ongoing case work with new inquiries and keep all case statuses up to date.
  • Identify and manage spam, create callback tasks for consultants, and log emails into Salesforce to maintain case integrity.
What We Offer:

A suite of benefits designed to support your well-being, celebrate achievements, and promote work-life balance:

  • 25 Days of Holiday: Recharge with well-deserved time off, plus bank holidays.
  • Family-Friendly Perks: Vouchers and perks for expectant parents.
  • Healthcare Cash Plan: Private healthcare to support your well-being.


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