Customer Support Specialist

4 weeks ago


Flackwell Heath, United Kingdom SER Limited Full time

Technical Support Role Overview

At SER Limited, we are seeking a skilled Technical Support Engineer to join our team. As a key member of our technical support team, you will play a critical role in ensuring our customers receive the highest level of support for our VRV systems and other air conditioning products.

Key Responsibilities:

  • Provide technical support to customers and internal teams regarding VRV systems and air conditioning products.
  • Collaborate with engineers and product development teams to enhance product performance.
  • Conduct training sessions and workshops for clients and internal staff.

Requirements:

  • Minimum of 2 years of experience in technical support or engineering within the air conditioning industry.

What We Offer:

  • Performance bonus
  • Company vehicle
  • Professional development and training.

About Us:

We are a leading manufacturer within the air conditioning industry, renowned for innovation and quality. We are committed to providing exceptional service and support to our customers, and we are looking for an air conditioning engineer to join our technical support team.



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