Senior In-Service Support Engineer

4 weeks ago


Flackwell Heath, United Kingdom Innovate Recruitment Ltd Full time

At Innovate Recruitment Ltd, we are seeking a highly skilled Senior In-Service Support Engineer to join our team. As a key member of our defense engineering team, you will play a critical role in ensuring the success of defense systems used by allied navies worldwide.

Key Responsibilities:
  • Provide engineering support for field service teams, ensuring products are fully supported globally.
  • Collaborate with project managers, engineering leads, and customers to meet support obligations.
  • Proactively address technical issues and customer reports, developing and implementing solutions.
  • Manage system performance, conduct root cause analysis, and recommend improvements.
  • Oversee inspection programs and preventative maintenance to ensure equipment safety and reliability.
  • Work with logistics teams and implement changes in response to system updates or obsolescence.
  • Prepare estimates for new work packages, manage resources, and lead engineering projects.

Requirements:

  • Degree or diploma in Engineering, Management, or related fields; equivalent experience may be considered.
  • Significant experience in defense engineering, particularly during the in-service lifecycle.
  • Expertise in project management, with a focus on defense standards and customer requirements.
  • Proven ability to work under tight deadlines in challenging environments.
  • Familiarity with maritime equipment is a plus.

Personal Attributes:

  • Strong interpersonal skills, able to build rapport with internal teams and external customers.
  • Detail-oriented with excellent organisational and leadership skills.
  • Willingness to mentor junior team members.
  • Capable of obtaining Security Clearance (SC).


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