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Sales and Customer Service Coordinator

2 months ago

Carlisle, United Kingdom NXT Recruitment Full time
About the Role

We are seeking an experienced Sales and Customer Service Coordinator to join our team at NXT Recruitment. As a key member of our team, you will be responsible for providing exceptional business-to-business customer service and driving sales growth.

Key Responsibilities
  • Deliver an efficient and professional service by processing orders and new enquiries
  • Nurture robust relationships with existing partners and clients
  • Identify and pursue new business opportunities through proactive outreach and relationship-building
  • Examine past orders to strategize and predict customer requirements
  • Maintain accurate records of interactions and orders on our Customer Relationship Management (CRM) system
  • Support the Customer Service Team in executing upselling strategies
Requirements
  • A proven track record of achieving performance targets and driving sales growth
  • Strong commercial acumen and business mindset, with the ability to develop effective trading strategies aligned with our business goals
  • Adaptability and ability to thrive in a dynamic, fast-paced environment
  • Exceptional written and verbal communication skills
  • Understanding of Metric/Imperial measurements
  • A hunger to develop, learn, and progress your career
About NXT Recruitment

NXT Recruitment is a leading recruitment agency specializing in permanent and temporary staffing solutions. We pride ourselves on our commitment to delivering exceptional service and building long-term relationships with our clients and candidates.