Product Manager

1 month ago


Bristol, Bristol, United Kingdom RAC Full time

The RAC is revolutionising its driving services, seeking problem-solvers and engineers to build digital products with cutting-edge technology.

We're looking for an experienced Product Manager to join our Insurance team on a permanent basis, with a hybrid role that balances office and remote work.

This role involves undertaking a broad range of product management activities across all insurance products, ensuring our insurance products are designed, delivered, and maintained to meet customer needs and business targets.

Key Responsibilities:

  • Manage and maintain products across a diverse range of operating models.
  • Review products to ensure sustainable performance and customer outcomes.
  • Analyse and review product KPIs, operational performance, and complaints.
  • Identify and deliver continuous improvement opportunities and support change projects.
  • Manage delivery of actions from audits, committees, and product reviews.
  • Review end-to-end customer journeys to identify pain points and optimise journeys.

Requirements:

  • Strong knowledge of the general insurance industry, value chain, and regulatory requirements.
  • Product or commercial management experience in Insurance or Financial Services.
  • Drive, enthusiasm, and proactivity to succeed in a fast-paced commercial environment.
  • Demonstrable stakeholder management skills and negotiation skills.
  • Highly organised with exceptional attention to detail in Project Management.

What We Offer:

  • Competitive salary and annual bonus scheme.
  • Colleague Share Scheme - a unique opportunity to become an owner of our business.
  • Holidays 25 days & bank holidays.
  • Option to join RAC's Group Personal Pension scheme with employer matching.
  • Life Assurance cover and flexible benefits offering.
  • Confidential personal support service and car salary sacrifice scheme.
  • FREE RAC Ultimate Complete Breakdown Service.
  • Access to Orange Savings, our online discounts portal.

We're committed to developing a culture that's representative of the diverse communities we serve, open, accessible, collaborative, and inclusive. We welcome applicants of all backgrounds and experiences.



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