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Senior Technical Claims Handler
2 months ago
We are seeking a highly skilled and experienced Senior Technical Claims Handler to join our team at Acorn Insurance and Financial Services Limited. As a Senior Technical Claims Handler, you will be responsible for managing a caseload of technically complex claims, providing technical support and guidance to less experienced claims handlers, and handling technical referrals.
Key Responsibilities- Proactively manage a caseload of technically complex claims, ensuring they are realistically and accurately reserved in line with best practice and the earliest opportunity.
- Provide technical support and guidance to less experienced claims handlers and handle technical referrals where required.
- Understand when to utilise external suppliers to ensure the best outcome for the business with minimal claims spend.
- Participate in training/auditing of less experienced handlers where required.
- Maintain own technical knowledge through training/seminars and provide feedback and training on issues identified.
- Assist with setting of technical philosophy and business best practice and participating in any projects as/when the business requires.
- Persuasive, strong and confident communicator with strong analytical skills.
- Ability to use own initiative to explore all options to achieve the best outcome for the business and take ownership of the same.
- Highly motivated self-starter requiring minimal supervision and superior time management skills ensuring they are capable of organising and prioritising work effectively.
- Excellent team player.
- A solid understanding of case law, statute, CPR and Pre-Action Protocols.
- Always acts as a role model.
We are a growing business with great opportunities to build your knowledge of the financial services industry. As a specialist insurance provider, we have over 40 years of experience helping people secure motor insurance across all of the UK. We help more than 50,000 customers to find a policy that meets their needs and gives them the peace of mind that comes with high-quality insurance.
At Acorn Insurance and Financial Services Limited, we provide full training and continuous coaching in-house. You will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business.
We celebrate difference and it's important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the best of themselves.
