Claims Advisor

We are seeking a motivated and experienced Claims Advisor to join our Fleet and Specialist product team. The successful candidate will be responsible for managing a portfolio of Fleet and Specialist products in motor claims from start through settlement.

The ideal candidate will have significant PI and/or credit hire claims experience, commercial market awareness, and extensive working knowledge of the Pre-Action Protocol, Civil Procedure Rules, and hourly rate costs.

Key Responsibilities:

• Validate all claims for indemnity and fraud.
• Contact all potential claimants or representatives in a timely manner to establish our exposure in respect of all Heads of Damage, ensuring that key information is obtained and updated on the claim file.
• Accurate quantum assessment of claims presented using the relevant tools available to assist.
• Ensure indemnity spend is minimized by commercial decision making.
• Accountability for own performance against set objectives.
• Assist with coaching and mentoring of less experienced handlers.

What We Offer:

• Persuasive, strong, and confident communicator with the ability to relationship manage.
• Ability to work in a culture of openness, trust, and respect.
• Opportunity to build your knowledge of the financial services industry and develop your career with our company.
• Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade and length of service.
• Additional Buy and Sell Holidays.
• Company Sick Pay Scheme.
• Company Paid Maternity and Paternity Leave.
• Generous Company Pension Scheme.
• Perk Box Online and High Street vouchers and discounts.