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Head of Concierge Services

1 month ago

London, Greater London, United Kingdom Rendall & Rittner Full time
A Rewarding Opportunity Awaits
Rendall & Rittner is seeking a seasoned Head of Concierge Services to oversee the daily operations of our modern residential development, Bermondsey Works. As a key member of our team, you will play a vital role in creating a welcoming and secure environment for residents, guests, and colleagues.
We are looking for a highly organized and motivated individual with excellent communication skills and a passion for delivering exceptional customer service. The successful candidate will have experience in property management, leadership, and conflict resolution. This is an excellent opportunity to grow your career and make a lasting impact in our company.
Key Responsibilities:
* Lead the concierge team to provide top-notch customer service
* Manage day-to-day operations and coordinate with internal teams
* Handle complaints and feedback professionally and effectively
* Identify areas for improvement and implement changes to enhance resident satisfaction
What We Offer:
* Competitive salary and bonus structure
* Opportunities for career advancement and professional development
* Discounts on entertainment, travel, and shopping
* Comprehensive training programs
* Flexible working arrangements and paid time off