Technical Support Specialist
3 weeks ago
Technical Support Specialist
North London
We are seeking a skilled Technical Support Specialist to join our team at Innova Solutions. As a Field Service Engineer, you will be responsible for providing technical support to customers worldwide, including installation, commissioning, and troubleshooting. You will also be required to communicate with management and complete service reports.
Key Responsibilities:
- Travel to multiple locations across the UK and overseas to provide technical support to customers.
- Provide technical support on installation, commissioning, and troubleshooting.
- Communicate with management and complete service reports.
- Ensure customer satisfaction and represent the company to the highest ability.
- Support the customer service help desk in resolving customer issues via email.
- Stay up-to-date with training and knowledge of policies and procedures, including Health and Safety regulations.
Candidates must be SC Clearable.
If you have similar experience, please apply to find out more.
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