Customer Liaison Technical Expert
3 hours ago
Morepeople, a leading provider of staffing solutions, is seeking a Customer Liaison Technical Expert to join our team in Lincolnshire. This role offers an exciting opportunity to work in a dynamic environment where you will be responsible for ensuring product quality, compliance, and innovation while building strong relationships with customers, suppliers, and growers.
The estimated salary for this role is £45,000 - £55,000 per annum, depending on experience.
Key Responsibilities:
• Support the Senior Technical Manager on day-to-day technical and quality issues
• Serve as the technical liaison for selected retail customers
• Drive customer-focused initiatives related to quality, food safety, sustainability, and NPD (New Product Development)
• Manage customer queries, complaints, and product rejections, providing prompt updates to relevant stakeholders
• Collaborate with Product Managers to enhance quality performance and operational efficiency
• Support due diligence processes across food safety, legality, quality, ethics, and sustainability
Personal Specification:
• Worked within food or fresh produce in a technical manager or technologist position and dealt directly with retailers
• Exceptional communication skills (verbal and written)
• Thorough attention to detail and a commitment to quality
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