Senior Technical Lead
11 hours ago
Technical Manager / Fresh Produce / Competitive Salary
We are seeking an experienced Customer-Facing Technical Manager to join our established fresh produce business. This role will be pivotal in managing technical and quality-related issues while fostering strong, productive relationships with customers, suppliers, and growers.
The role requires supporting the Senior Technical Manager on day-to-day technical and quality issues, serving as the technical liaison for selected retail customers, and driving customer-focused initiatives related to quality, food safety, sustainability, and NPD.
Key Responsibilities:
- Manage customer queries, complaints, and product rejections, providing prompt updates to relevant stakeholders.
- Collaborate with Product Managers to enhance quality performance and operational efficiency.
- Maintain accurate customer specifications and ensure supplier alignment.
- Host customer visits, showcasing the site and supplier operations.
Requirements:
- Experience within food or fresh produce in a technical manager or technologist position.
- Exceptional communication skills (verbal and written).
- Customer-facing experience with top 5 retailers.
Estimated Salary: £45,000 - £55,000 per annum, depending on experience.
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