Technical Operations Manager

13 hours ago


Spalding, Lincolnshire, United Kingdom MorePeople Full time
About the Role:

MorePeople is seeking an accomplished Customer Facing Technical Manager to play a critical role in managing technical and quality-related issues within our fresh produce business. As a trusted advisor, you will be responsible for building strong relationships with customers, suppliers, and growers while ensuring product quality, compliance, and innovation.

In this role, you will support the Senior Technical Manager on technical and quality matters, serve as the technical liaison for key retail accounts, drive customer-focused initiatives, manage customer queries and complaints, collaborate with Product Managers, maintain accurate customer specifications, ensure supplier alignment, and host customer visits to showcase site and supplier operations.

Requirements:

We require an experienced individual with a background in food or fresh produce, excellent communication skills, customer-facing experience with top 5 retailers, ability to work under pressure, and a proactive mindset with a focus on continuous improvement. The estimated salary range for this role is £60,000 - £80,000 per annum.

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