Investment Operations Professional
2 weeks ago
About the Role
We are seeking a skilled Investment Operations Manager to join our team at Schroders. As a key member of our operations team, you will be responsible for managing the daily service provision and support supervision of Aladdin with the external supplier BlackRock Solutions.
Your Responsibilities
- Manage the daily service provision and support supervision of Aladdin with the external supplier BlackRock Solutions
- Handle second-line Aladdin-related enquiries globally with a primary focus in the EMEA region
- Troubleshoot user enquiries and direct them accordingly
- Address Aladdin issues/incidents and liaise with stakeholders for resolution
- Be the primary escalation point to BRS for critical business issues
- Mentor, coach, and enhance team members' skills
Experience & Qualifications Required
- Experience managing relationships with third-party suppliers, specifically within asset management software environments
- Experience within the front office environment of an asset management firm is a must
- Robust understanding of fund management business and Order/Trade workflow
- Technical proficiency and broad understanding of a range of investment products
- Proven capability to define and document business problems in a complex investment environment
- Strong communication skills and the capacity to operate under pressure
About Schroders
We're a global investment manager. We help institutions, intermediaries, and individuals around the world invest money to meet their goals, fulfill their ambitions, and prepare for the future.
We have around 6,000 people on six continents. And we've been around for over 200 years but keep adapting as society and technology changes. What doesn't change is our commitment to helping our clients, and society, prosper.
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