Regional Service Manager

6 hours ago

Stevenage, Hertfordshire, United Kingdom NPR Recruit Full time
Service Desk Coordinator

Role:

Service Desk Coordinator

An exciting opportunity has arisen for a Service Desk Coordinator to join our team at NPR Recruit. As a key member of our service department, you will play a vital role in ensuring the smooth operation of our service department.

Working closely with our busy and friendly office team, you will be responsible for engaging and supporting our field engineering team to deliver exceptional service to our clients. This will involve liaising with engineers and clients to ensure all scheduled works are completed within set Service Level Agreements, as well as maintaining accurate records and documentation.

Key responsibilities will include:

  • Reacting positively to new service or equipment requirements
  • Purchase orders (adding to the database, adjusting stock levels accordingly, completing the process)
  • Working knowledge of Microsoft Office, Excel, Word, and PowerPoint

As a Service Desk Coordinator, you will be an integral part of our team, working collaboratively to deliver outstanding service to our clients. If you are a motivated and organized individual with excellent communication skills, we would love to hear from you.

Requirements:

Service Desk Coordinator

Service Desk Coordinator

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