Internal Business Partner
3 days ago
Compensation: £30,000 - £38,000 per year.
Anstar Ltd is seeking a highly skilled and motivated individual to join our sales team as an Internal Business Partner. In this role, you will work closely with our Sales Managers, providing support with day-to-day customer relationship management, sample coordination, supplier management, CRM maintenance, and operational support.
About Us:
We are a rapidly growing start-up in the speciality chemical distributor space, quickly gaining prominence in the UV-curable raw materials market. Our core philosophies include trust, transparency, ethical conduct, and unwavering customer-centricity, helping us forge strong partnerships with suppliers and customers.
Key Responsibilities:
- Customer relationship support – assist Sales Managers in nurturing customer relationships, handling client inquiries, and maintaining records in our CRM system
- Sample management – oversee the process of arranging and dispatching samples, through coordination with our suppliers and 3rd party sample company
- Data integrity and analysis – ensure Anstar data accuracy and integrity and assisting in sales analytics to drive insights for business growth
- Conduct supplier, market, competitor and customer research to drive Anstar's business intelligence
- Operational support – work closely with the Ops & Commercial associates to provide assistance in logistics, inventory management, and process optimisation where necessary
- Serve as a key point of contact for customers, providing timely updates on product availability, deliveries and order-related queries through phone and other communication channels
Requirements:
- BSc from a reputable university
- Experience in sales support or customer service
- Some familiarity with/ research into chemicals industry
- High attention to detail and strong organisational skills
- Analytical mindset with excellent critical thinking and problem-solving abilities
- Excellent communication in written and verbal English
- Self-motivated and proactive
- Tech-savvy – highly proficient with Microsoft Office products
- Able to work independently under remote management (e.g., WFH)
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