IT Support Specialist

6 days ago


Blackpool, Blackpool, United Kingdom ALLEGIANCE TECHNOLOGY LTD Full time

Job Title: IT Support Analyst

Company: Allegiance Technology Ltd

Job Type: Full-time

Location: Remote (with occasional on-site visits)

Job Description:

Job Summary:

We are seeking an experienced IT Support Analyst to join our team at Allegiance Technology Ltd. As an IT Support Analyst, you will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and maintaining a high level of customer satisfaction.

Key Responsibilities:

  • Provide technical support to clients via phone, email, and remote desktop
  • Troubleshoot and resolve technical issues with hardware, software, and network infrastructure
  • Install, configure, and maintain computer systems, networks, and peripherals
  • Develop and maintain technical documentation and knowledge base
  • Collaborate with other technical teams to resolve complex technical issues
  • Stay up-to-date with the latest technology trends and advancements

Requirements:

  • 3+ years of experience in IT support or a related field
  • Strong technical knowledge of computer systems, networks, and software
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • High school diploma or equivalent required; bachelor's degree preferred

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

How to Apply:

If you are a motivated and detail-oriented IT professional looking for a new challenge, please submit your resume and cover letter to [insert contact information].



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