Technical Support Specialist

2 months ago

Blackpool, Blackpool, United Kingdom Technical Resources Ltd Full time
Job Overview

**Technical Support Specialist**

We are seeking a highly skilled Technical Support Specialist to join our team at Technical Resources Ltd. As a Technical Support Specialist, you will be responsible for providing in-depth technical support to our customers, ensuring they receive the best possible service.

Key Responsibilities
  • Provide technical guidance and support to customers on a range of products and technologies.
  • Assist customers in configuring and setting up equipment, helping them to understand and adapt to new products quickly.
  • Diagnose and rectify technical issues efficiently, using logical thinking and a sound understanding of underlying principles.
  • Design and implement electronic security solutions that meet customer requirements, using a broad range of equipment available.
  • Develop and maintain strong relationships with customers, ensuring their needs are met and exceeded.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to learn new concepts and technologies quickly.
  • Proven technical experience and expertise.
  • Excellent computer skills and proficiency in relevant software and systems.
  • Technical qualification desired, but not required.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual with a passion for technology, we encourage you to apply for this exciting opportunity.

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