Experienced Gaming Professional

2 weeks ago

Glasgow, Glasgow City, United Kingdom Grosvenor Casinos Full time
Job Summary

As an Experienced Dealer at Grosvenor Casinos, you will be responsible for delivering exceptional customer service and ensuring a seamless gaming experience for our patrons. Your expertise and knowledge of our games will be essential in providing a welcoming and inclusive environment for all customers.

Key Responsibilities
  • Acknowledge and welcome customers, providing assistance and guidance as needed.
  • Understand and explain the rules and payouts of our games, ensuring customers have a clear understanding of the gaming experience.
  • Connect with first-time customers, providing a warm and inviting introduction to our gaming floor.
  • Follow guidance from the CADS and gaming supervisor to meet table demand and deliver exceptional service.
  • Be aware of and prioritize safer gambling practices, identifying potential problem gambling and informing a manager as needed.

Benefits

You will receive a competitive salary, a share of uncapped tips, and a range of benefits, including a 1000 joining bonus, premium pay allowance after midnight, and 50% off food and soft drinks across all Grosvenor and Mecca venues.

Our comprehensive induction program will ensure you are well-prepared for your role, and our supportive and nurturing work environment will provide you with the tools you need to thrive.

At Grosvenor Casinos, we are committed to being an inclusive employer, ensuring fair and equal access to our services. If you require a reasonable adjustment, please let us know ahead of your interview.

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