Experienced Gaming Professional

4 weeks ago

Glasgow, Glasgow City, United Kingdom Grosvenor Casinos Full time
Job Title: Experienced Dealer

About the Role

Grosvenor Casinos is seeking an experienced dealer to join our team. As a key member of our gaming floor, you will be responsible for delivering exceptional customer service and ensuring a seamless gaming experience for our patrons.



Key Responsibilities

As an experienced dealer, you will:

  • Provide a warm and welcoming experience for customers, acknowledging and assisting them in gaming
  • Develop a thorough understanding of our games, payouts, and high-value member recognition
  • Connect with first-time customers, explaining the rules and operation of our games
  • Collaborate with the CADS and gaming supervisor to meet table demand and deliver outstanding service on the gaming floor
  • Prioritize safer gambling, identifying signs of problem gambling and informing a manager


What We Offer

As a valued member of our team, you will enjoy a range of benefits, including a competitive salary, a share of uncapped tips, premium pay allowance after midnight, and 50% off food and soft drinks across all Grosvenor and Mecca venues.

We also offer a comprehensive induction program, designed to familiarize you with our Grosvenor values and culture, ensuring you are well-prepared for your role.

Opportunities for learning and growth are abundant, with the guidance of experienced industry professionals and the chance to contribute to exciting project work.

Our people-focused culture ensures you have the tools you need to thrive, and our high-performing culture sets the bar high, helping you reach your full potential.

We are committed to being an inclusive employer, ensuring fair and equal access to our services. If you require a reasonable adjustment, please let us know ahead of your interview.

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