Fleet Operations Manager

2 weeks ago

Fleet, Hampshire, United Kingdom CRST The Transportation Solution, Inc Full time

At CRST The Transportation Solution, Inc., we're committed to delivering exceptional service and driving success for our customers and employees. As a Fleet Manager, you'll play a critical role in achieving this vision by supervising and building positive relationships with drivers.

Your focus will be on increasing overall driver satisfaction and retention, while working closely with customers and other CRST departments to meet company and safety goals. You'll be a master planner and helper, managing schedules, loads, and ensuring driving teams have the information they need to meet customer expectations.

Some of your key responsibilities will include:

  1. Coaching and managing a fleet of drivers to ensure on-time delivery performance and fleet profitability.
  2. Communicating customer needs to drivers and acting as a driver advocate toward internal departments.
  3. Working closely with other departments to meet customer, driver, and company objectives and safety initiatives.
  4. Daily reporting of the number of drivers without a co-driver and collaborating with operations and recruiting to fill those needs.

This is an onsite role at our customer location in Olympia, WA, with a regular shift of 7am to 4pm, Monday to Friday. We're committed to our core values of Safety at the Core of All We Do, Integrity in Every Decision and Action, and Commitment to the Success of Employees, Customers, Agents, Contractors, and Communities.

We're an equal opportunities employer and welcome applications from all qualified candidates.

Qualifications and Experience

We're looking for someone with the ability to multi-task in a busy work environment and a strong focus on customer satisfaction.

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