Clinical Specialist

3 weeks ago

Cambridge, Cambridgeshire, United Kingdom Boston Scientific Full time

Boston Scientific transforms lives through innovative medical solutions that improve the health of millions of patients worldwide.

We're a leader in the medical device industry, driving innovation to address unmet needs in healthcare. Our culture powers our performance, and we turn our shared vision into value with the contribution of our colleagues around the world.

Field Clinical Specialist - CRM - Midlands

As a Field Clinical Specialist, you'll provide clinical, technical, and educational support to assigned accounts at a Territory, Regional, National, or EMEA level. Your outstanding commercial skills, negotiation ability, and entrepreneurial spirit will make you a successful member of the Sales team.

Key Responsibilities

  • Provide field/remote clinical support in case coverage, basic troubleshooting, programming, and patient follow-up for company products.
  • Work is driven by Customer demand and pre-planned support requirements.
  • Attend cases face-to-face/ remotely with our customer and advise physicians on clinical attributes/techniques associated with our products.
  • Ensure timely collection and reporting of all required medical documentation pertaining to our procedural device operation.
  • Support the team to achieve projected sales goals and increase sales revenues.
  • Develop a deep understanding of hospital workflows and business relationships with hospital personnel to make new contacts and identify key decision makers.
  • Respond to complex customer needs and complaints regarding products and service by developing creative solutions or working with other personnel to develop optimal solutions.
  • Record customer information and activities in the company's CRM system.
  • Provide education support on product usage and customer training.

What we're looking for in you:

  • Clinical expertise and experience.
  • A passion for innovation and a desire to learn and develop.
  • Hunger to succeed and excel.
  • Growth mentality.
  • Patient empathy and focus.

What we can offer:

  • An attractive benefits package.
  • Inspirational colleagues and culture.
  • A fast-growing and innovative environment.
  • A team-oriented company culture.
  • International opportunities.
  • Excellent training and development programs.

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