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Client Partner

2 months ago

Bristol, Bristol, United Kingdom Amdaris Full time

Unlock Your Potential as a Client Partner at Amdaris

Amdaris is a leading software solutions provider, and we're seeking an experienced Client Partner to join our Commercial team. As a Client Partner, you will play a crucial role in ensuring high-level client satisfaction, enabling Amdaris to leverage a positive reputation and maximize financial potential.

Your Role at Amdaris

We're looking for a Client Partner who understands software development and speaks the language of business. Your main purpose will be to:

  • Manage an account plan with personal attributes and business acumen required for account management
  • Build and maintain strong relationships with clients at all levels
  • Act as the primary channel to the client for commercial activity, including new and extended work orders and billing queries
  • Provide expertise and information as required to support sales opportunities
  • Liaise between Sales and Delivery to forecast future demand for resources and inform recruitment decisions

Key Attributes:

  • Proven track record of managing a client portfolio and delivering exceptional customer service
  • Excellent experience in articulating the value of software solutions and introducing the service catalogue to existing client portfolios
  • Ability to leverage technical capabilities to maximize financial potential
  • Proven record of account planning, account mapping, and management
  • Strong communication and interpersonal skills
  • Ability to map joint organizational vision with long-term thinking, imagination, and idea generation
  • Ability to set expectations with business partners and leverage governance for a positive business partner experience
  • Highly skilled and experienced in negotiating conflict and problem-solving to achieve win-win outcomes at executive levels
  • Technical aptitude, requirements management, and ability to assess and articulate risk variables

Life at Amdaris

  • Competitive employer pension contributions
  • Free fruit, snacks, and drinks every week
  • Collaborative environment designed for activity-based working
  • Flexible and hybrid working
  • Cycle to work scheme, electric car scheme, gym discounts, and many more flexible benefits
  • Health and wellbeing app with tools, mindfulness, and positivity
  • Invest in your personal development through training and qualifications
  • Monthly social and charitable events
  • Beer on tap