Hospitality Team Member

22 hours ago


York, York City, United Kingdom Turtle Bay Full time

We are seeking a talented Hospitality Team Member to join our Turtle Bay team.

About the Role:

The estimated salary range for this position is £17,000 - £21,000 per year.

Job Description:

As a Hospitality Team Member, you will be responsible for providing exceptional customer service and ensuring that our guests have a memorable experience. You will work closely with our bar and restaurant teams to deliver an outstanding service and contribute to the success of our business.

Key Responsibilities:

  • Provide excellent customer service and respond promptly to customer needs.
  • Work effectively as part of a team to achieve sales targets and provide an exceptional dining experience.
  • Maintain high standards of cleanliness and organization in the bar and restaurant areas.
  • Develop and maintain strong relationships with colleagues and customers to drive satisfaction and loyalty.

Benefits:

  • Weekly pay – every Friday.
  • Tronc tips.
  • Industry-leading hospitality training.
  • Fast progression and endless opportunities – from Team Member to Shift Leader, Restaurant Manager and upwards.
  • Unlimited soft drinks on shift.
  • Experience a taste of the Caribbean on every shift with our subsidized team food menu.
  • 70% discount at our restaurants for you and up to 6 friends.
  • Access to wages before payday with Hastee Pay.
  • Turtle Talent referral bonus scheme – up to £1,000 bonus for successful referrals.
  • Flexible working hours & student-friendly roles.
  • Team socials and events – think HUGE company-wide parties.
  • Regular team incentives and rewards.
  • Exclusive team discounts from hundreds of retailers.
  • Loyalty bonuses - £100 for every year you work with us.
  • Enhanced maternity pay.
  • 24-hour employee helpline.
  • Wellbeing Champions in each restaurant to support our teams.

About Us:

Turtle Bay is committed to making every guest feel welcome and valued. Our goal is to create a unique and memorable experience that exceeds our guests' expectations.



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