Technology Advisor

4 days ago


Manchester, United Kingdom Manchester Metropolitan University Full time

We aim to deliver digital services that enhance productivity, reduce complexity and support innovation. As a Technology Advisor at Manchester Metropolitan University, you will play a key role in helping us achieve this goal.

About the role

You will provide expert advice and guidance to our users on the effective use of technology to support their work. You will be part of a fantastic team of desktop support professionals who use standard diagnosis techniques to identify, prioritise and provide fixes for IT, AV and telephony issues.

About you

Above all, you'll be passionate about providing good customer services and have strong, up-to-date knowledge of desktop computing technologies.

You will:

  • Diagnose IT & AV problems from conversations with users with a wide variety of technical understanding.
  • Effectively manage your time while working on multiple projects with different deadlines.
  • Have used and supported technologies including Windows 11, Active Directory, SCCM, MacOs, JAMF, diagnosing network faults.

The salary for this position is approximately £35,000 - £45,000 per annum, depending on experience.



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