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Client Relationship Director

2 months ago

Birmingham, Birmingham, United Kingdom Compass Group UK & Ireland Ltd Full time
Client Relationship Director

We are seeking an experienced Client Relationship Director to join our team at Compass Group UK & Ireland Ltd. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our clients, identifying opportunities for growth and delivering exceptional results.

Key Responsibilities:
  • Develop and implement effective retention strategies to maximize client satisfaction and loyalty
  • Manage the end-to-end sales process, from initial contact to contract renewal
  • Collaborate with internal stakeholders to deliver high-quality proposals and presentations
  • Proactively identify opportunities for organic growth and develop strategies to capitalize on these opportunities
  • Lead the tender presentation team and direct all related activity of the operations team
Requirements:
  • Proven sales and retention experience, with a track record of exceeding targets
  • Strong commercial acumen and ability to develop and deliver winning proposals
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders
  • Knowledge of the soft FM sector, with experience in integrated facilities management services
  • Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines
About Us:

Compass Group UK & Ireland Ltd is a leading provider of integrated facilities management services. We are committed to delivering exceptional service and creating working environments that energize, inspire, and attract talent across all sectors. Our 'people and planet first' approach prioritizes the aspects of FM that make the biggest operational impact, allowing businesses to focus on what truly matters.