Customer Engagement Manager
4 days ago
We are partnering with a key financial services client based in Glasgow to recruit a Customer Engagement Manager. This is an exciting opportunity to shape and deliver a data-driven, personalised CRM and communications strategy that enhances customer loyalty and long-term value.
In this transformative period of technology implementation and brand investment, you'll be responsible for developing and executing a comprehensive CRM and operational communications strategy aligned with business objectives. You will lead a small team to optimise customer relationships, delivering exceptional customer and commercial outcomes.
Key Responsibilities:
* Develop and execute a CRM and operational communications strategy that aligns with business goals.
* Analyse customer trends and behaviours to inform and optimise CRM initiatives.
* Collaborate with cross-functional teams to ensure seamless customer experiences across all touchpoints.
* Champion the customer perspective across all initiatives, ensuring alignment with our brand values and tone of voice.
What You'll Bring:
* Proven leadership skills, with the ability to inspire and develop a high-performing team.
* Expertise in developing and implementing CRM strategies that align with business goals.
* Strong analytical skills to derive insights from CRM data and measure programme effectiveness.
* A deep understanding of customer behaviours, market trends, and emerging CRM technologies.
* Exceptional stakeholder management and collaboration skills, fostering cross-functional alignment.
Salary for this role is in the region of £53,000 with an excellent benefits package.
-
Customer Engagement Specialist
7 days ago
Glasgow, Glasgow City, United Kingdom Vendora Inc Full timeJob Title: Customer Engagement SpecialistVendora Inc is a customer-centric company based in Glasgow that specializes in connecting businesses with their perfect customer base.We are looking for a skilled Customer Engagement Specialist to join our team. As a key member of our sales team, you will be responsible for engaging with potential customers,...
-
Customer Engagement Professional
6 days ago
Glasgow, Glasgow City, United Kingdom Austin Fraser Full timeJob Title: Customer Engagement ProfessionalGlasgow-based job opportunity for a customer engagement professional to join our client's team. In this role, you will gain additional customer data, conduct PDV visits, negotiate payment arrangements, and execute documentation to secure payment.The successful candidate will have a full clean UK driving license, be...
-
Customer Engagement Representative
4 weeks ago
Glasgow, Glasgow City, United Kingdom ENGINEERINGUK Full timeEngineering Excellence at ENGINEERINGUK At ENGINEERINGUK, we believe that everyone deserves access to accurate information and support when it comes to TV licensing. As a Field and Volunteer Officer, you will play a vital role in helping us achieve this goal by engaging with customers and providing personalized support. Your expertise in communicating...
-
Engagement Manager Lead
4 days ago
Glasgow, Glasgow City, United Kingdom Search Full timeJoin Search:We are a dynamic team dedicated to providing exceptional customer experiences. As a Customer Experience Manager Lead, you will play a critical role in driving customer engagement and growth.This is a fantastic opportunity to showcase your skills and expertise in customer relationship marketing, CRM, and targeted marketing. You will work closely...
-
Customer Engagement Specialist
3 weeks ago
Glasgow, Glasgow City, United Kingdom BT Group Full timeDigital Sales ProfessionalBecome a Digital Sales Professional at BT Group and take the first step towards a rewarding career in sales. This role is perfect for individuals who enjoy building relationships and communicating effectively with customers. Located in Glasgow, you will work on a full-time, permanent basis, earning a competitive salary of £23,504,...
-
Tenant Engagement Manager
6 days ago
Glasgow, Glasgow City, United Kingdom Ochil View Housing Association Full timeJob SummaryWe are seeking an enthusiastic and skilled individual to fill the role of Tenant Engagement & Communication Officer. This permanent position involves working 35 hours per week, Monday to Friday, with opportunities for homeworking and flexible working hours.The ideal candidate will have excellent communication skills and be able to develop...
-
Customer Engagement Specialist
1 month ago
Glasgow, Glasgow City, United Kingdom Minerva Marketing Full timeWe are seeking a Customer Engagement Specialist to drive sales growth and deliver exceptional customer experiences.Key ResponsibilitiesClient Relationships: Foster strong relationships with clients and customers dailyBusiness Partnerships: Build relationships with business professionals across the UKGlobal Representation: Represent global clients with...
-
Customer Engagement Specialist
1 week ago
Glasgow, Glasgow City, United Kingdom Vendora Inc Careers Full timeAbout VendoraVendora Inc Careers is a dynamic company that values enthusiastic individuals ready to bring their energy, creativity, and drive to our Sales and Marketing Assistant position. Whether you're just starting out or seeking a career change, we provide full training and support to set you up for success.We are committed to providing a positive...
-
Community Engagement Manager
4 weeks ago
Glasgow, Glasgow City, United Kingdom Substantial Group Full timeAbout UsAt Netomnia, we're shaping the future of fibre networks in the UK. Our mission is to bring ultrafast and affordable internet connectivity to homes and businesses across the country.We're on a journey to revolutionise the way people live, work, and connect with each other. With over 1 million properties ready for service and 100,000 happy customers...
-
Sales and Customer Engagement Expert
4 days ago
Glasgow, Glasgow City, United Kingdom EE Full timeAt EE, we are committed to delivering exceptional customer experiences and driving business growth through effective sales strategies. As a Sales Advisor in Glasgow, you will play a critical role in shaping the future of our customers' mobile experiences.About the OpportunityThis is a full-time permanent position with a salary of £25,000 rising to £32,000...
-
Sales and Customer Engagement Expert
6 days ago
Glasgow, Glasgow City, United Kingdom Minerva Marketing Full timeMinerva Marketing CareersWe are looking for a talented and driven individual to join our team as a Sales and Customer Engagement Expert. In this role, you will be responsible for developing and maintaining strong relationships with our clients and customers.About the Role:You will be working closely with our team to understand client needs and preferencesYou...
-
Senior Engagement and Change Manager
3 days ago
Glasgow, Glasgow City, United Kingdom Barclays UK Full timeJob Title: Senior Engagement and Change Manager Salary: £70,000 - £100,000 per annumJob Description:Company Overview:At Barclays UK, we are committed to delivering exceptional customer experiences and driving business growth. As a Senior Engagement and Change Manager, you will be responsible for developing and implementing strategies to engage our...
-
Self-Employed Customer Engagement Specialist
2 weeks ago
Glasgow, Glasgow City, United Kingdom Everest Careers Full timeEverest Careers: Where Ambition Meets Opportunity">We are an innovative and forward-thinking company dedicated to delivering exceptional customer experiences across the home improvements industry. Our commitment to excellence has earned us a reputation as a trusted partner for homeowners nationwide.">Your Key Responsibilities:">">Engage with prospective...
-
Tenant Engagement Specialist
2 weeks ago
Glasgow, Glasgow City, United Kingdom Ochil View Housing Association Full timeAbout the RoleWe are seeking a highly skilled Tenant Engagement & Communication Officer to join our team at Ochil View Housing Association. The successful candidate will be responsible for delivering actions within our Tenant Engagement & Communication Strategy, developing innovative methods of tenant engagement, and promoting a culture of positive tenant...
-
Customer Engagement Specialist
3 days ago
Glasgow, Glasgow City, United Kingdom Minerva Marketing Full timeSales and Marketing Professional SoughtWe are currently seeking a skilled sales and marketing professional to join our team in Glasgow as part of our collaboration with a leading energy company.This is an exceptional opportunity for a driven and ambitious individual to develop their skills and expertise in a dynamic and rapidly growing industry.Role...
-
Development and Engagement Manager
4 days ago
Glasgow, Glasgow City, United Kingdom Scottish Opera Full timeJob DescriptionDonor Engagement Fundraising ManagerWe are seeking a highly skilled and experienced Donor Engagement Fundraising Manager to join our team at Scottish Opera. The successful candidate will have a strong track record of securing funding and building relationships with donors, stakeholders, and colleagues.The key responsibilities of this role...
-
STEM Engagement Manager
1 week ago
Glasgow, Glasgow City, United Kingdom Nine Twenty Full timeWe are seeking a skilled and dedicated Programme Associate to play a key role in our SmartSTEMs initiative, working closely with our team to deliver impactful programmes and events in South West Scotland and Cumbria.The successful candidate will have excellent communication and project management skills, as well as experience working with young people and...
-
Tenant Engagement Coordinator
2 weeks ago
Glasgow, Glasgow City, United Kingdom Ochil View Housing Association Full timeWe are seeking a highly skilled and enthusiastic individual to join our team as Tenant Engagement Coordinator. In this role, you will be responsible for delivering the actions within the Tenant Engagement & Communication Strategy.Key Responsibilities:Develop innovative methods of tenant engagement and support operational staff in their implementation.Promote...
-
Community Engagement Manager
1 month ago
Glasgow, Glasgow City, United Kingdom Prior Park Schools Full time**About the Role:**Prior Park Schools is a family of Christian schools comprising Prior Park College, The Paragon Junior School, and Prior Park School Gibraltar. We are seeking a highly skilled and motivated individual to join our team as a Community Engagement Manager.The successful candidate will be responsible for developing and implementing community...
-
Community Engagement Manager
2 weeks ago
Glasgow, Glasgow City, United Kingdom Glasgow Life Full timeAbout the RoleWe are seeking a skilled Curator (Glasgow History) to join our team at Glasgow Life Museums. As a key member of our curatorial team, you will be responsible for developing an expert knowledge of our collection through research and documentation.You will also enhance the collection through active collecting and disposal, and manage the...