Customer Engagement Representative

3 days ago


Glasgow, Glasgow City, United Kingdom ENGINEERINGUK Full time
Engineering Excellence at ENGINEERINGUK
  At ENGINEERINGUK, we believe that everyone deserves access to accurate information and support when it comes to TV licensing. As a Field and Volunteer Officer, you will play a vital role in helping us achieve this goal by engaging with customers and providing personalized support. Your expertise in communicating complex information in a clear and concise manner will enable you to effectively educate customers on the importance of TV licensing and assist them in obtaining a license if needed.

Your Key Responsibilities:
  Visit customers at their homes to provide information on TV licensing requirements
  Assist customers in finding a payment plan that suits their needs
  Maintain accurate records of all interactions and outcomes

Our Values:
  Diversity and inclusion are at the heart of everything we do at ENGINEERINGUK. We strive to create a supportive and inclusive work environment that fosters collaboration and innovation. Our values are built on a foundation of trust, respect, and open communication, and we're committed to empowering our employees to excel in their roles and contribute to our mission. If you share our passion for engineering excellence and community engagement, we invite you to join our team.

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