Tenant Engagement Manager

3 weeks ago


Glasgow, Glasgow City, United Kingdom Ochil View Housing Association Full time
Job Summary

We are seeking an enthusiastic and skilled individual to fill the role of Tenant Engagement & Communication Officer. This permanent position involves working 35 hours per week, Monday to Friday, with opportunities for homeworking and flexible working hours.

The ideal candidate will have excellent communication skills and be able to develop innovative methods of tenant engagement. They will also be responsible for delivering the actions within the Tenant Engagement & Communication Strategy, promoting a culture of positive tenant engagement throughout the Association, and line managing the frontline Customer Service team members.

Key responsibilities include:

  • Delivering the Tenant Engagement & Communication Strategy
  • Developing and implementing innovative methods of tenant engagement
  • Promoting a culture of positive tenant engagement
  • Line management of the frontline Customer Service team members

As a member of our team, you will have access to training and development opportunities and work in a dynamic and supportive environment. Our Association is committed to being an Investor in People Gold, Healthy Working Lives Gold, and a Living Wage Employer.

Estimated salary: £41,007 - £45,013 pa (plus Car User's Allowance)



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