Frontline Operations Assistant

6 days ago


Carlisle, Cumbria, United Kingdom NXT Recruitment LTD Full time
Frontline Operations Assistant Role

A prestigious local business seeks a dedicated Frontline Operations Assistant to provide top-notch customer service.

Main Duties:

  • Provide prompt and helpful responses to customer inquiries across various channels.
  • Effectively manage returns and refunds, adhering to company procedures.
  • Work closely with the Service Manager to ensure a safe working environment and meet team goals.
  • Maintain compliance with company health and safety policies.

Necessary Skills and Qualifications:

  • Proven experience in a similar role is mandatory for success.
  • A warm and welcoming demeanor is required to foster strong customer relationships.
  • Strong organisational skills and self-discipline are necessary for independent task management.
  • Ability to represent the company professionally and adapt to new product knowledge is essential.

Compensation: £22,000 - £28,000 per annum

This opportunity allows you to develop your customer service skills and join a respected business.



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