PeopleCentre Administrator

2 weeks ago

Plymouth, Plymouth, United Kingdom Undisclosed Full time
Job Title: Administrator

About the Role:

We are seeking an experienced and delivery-focused Administrator to join our People Centre team. As an Administrator, you will play a key role in providing accurate and efficient support to employees and line managers across all our clients' sites.

Key Responsibilities:

  • Provide guidance and advice on HR-related topics, ensuring alignment with company policy and current employment legislation.
  • Process leavers, contract variations, and other employee lifecycle stages, including PENP calculations and ER outcomes.
  • Advising on Work Life Integration Policy and Inclusive Leave Policy, covering Flexible Working, Maternity, and Shared Parental Leave.
  • Ensure processes and activities are carried out to business standards and within legislative requirements.
  • Answer payroll queries, working with the Time and Attendance Team and Payroll Team for resolutions.
  • Maintain customers' benefits, including Pension, Private Medical, and Drivers checks.
  • Process change notes, issuing letters to customers and updating SF.
  • Assist with onsite tasks, such as mail merging letters and project work.
  • Maintain digital copies of employees' records.
  • Support attendance management cases, advising managers and running reports.
  • Support annual salary reviews and Group-wide projects.
  • Support local HR teams and Line Managers to provide solutions to complex issues.
  • Keep up-to-date with the latest HR trends and best practices.
  • Produce and submit reports on general HR activities.

Requirements:

  • Previous experience working in a similar fast-paced HR role.
  • Exposure to payroll practices.
  • Computer literate.

About You:

  • Committed to providing the highest-level customer service.
  • Keen to learn and adapt to the changing needs of the business.
  • Confidently provide guidance and advice in a fast-paced environment.
  • Adapt to changing ways of working and suggest improvements to the customer experience.
  • Proactive and organised to resolve queries within expected timescales.
  • Meticulous attention to detail required for updating the HR system Success Factors.
  • Great team player.
  • Good understanding of current HR policies, GDPR, and Employment Law.

Education and Qualifications:

CIPD Level 3 or NVQ Level 2 in Business Administration qualification desired or relevant experience/working towards this.

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