Business Support Officer
2 weeks ago
Job Title: Business Support Officer
Job Summary:
We are seeking a highly organized and customer-focused Business Support Officer to join our team at Bradford Council. As a key member of our Education Psychology Team and Social Communication and Interaction Team (SCIL Team), you will provide administrative support and general office duties, including data entry, customer contact, and document processing.
Key Responsibilities:
- Provide administrative support assistance as and when required
- General office duties, including the use of Microsoft Office packages, CIVICA & Capita ONE systems for data entry
- Front line customer contact providing exceptional customer service
- Deal with confidential information, update electronic diaries, take meeting minutes, and process sales invoices and credit notes
- Raise purchase orders on SAP and deal with vendor queries
Requirements:
- Be a team player and have a flexible approach to the role
- Be able to work on their own initiative
- Have excellent organisational skills and be able to deal with conflicting demands
- Be able to communicate verbally and in writing with a wide range of people
- Have experience of working in a busy office, working to deadlines, organising own workload, and prioritising accordingly
- Work proactively with key staff and managers to provide an interface between services, members of the public, other public sector bodies, and external agencies
- Have the highest standards of customer care and professionalism
- Be able to deal with and resolve requests for advice/help
About Us:
Bradford Council is a dynamic and forward-thinking organisation that is committed to delivering high-quality services to our community. We are proud to be a diverse and inclusive employer, and we welcome applications from candidates from all backgrounds.
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